ABOUT SUPPORT
SUPPORT For Our Customer
At the core of Ring Telecom is our Tech Support Team. We hand pick
skilled staff and train them in-house to deliver unrivalled levels of
customer service across all of our products.
We understand that not all businesses operate on 9-5 basis, that’s
why our UK based technical support call center is available 24/7,
365 days a year – we’re here whenever you may need us. We won’t
keep you waiting in a queue or on hold.
Dial Telephone number (0204 513 4956 option 2) for all products and queries .
select the option that best suits what you are looking for.
24/7, 365 Days a Year
We understand that it may not be suitable to call during ‘standard’ business hours, that’s why we are available 24/7, 365 days a year. Our calls aren’t scripted and our representatives are happy to spend as long as it takes to make sure your issue gets resolved.
Average answer times of 7 seconds
Everyone is familiar with the common frustrations that sometimes arise when you have a problem. You may phone the supplier and find yourself on hold, listening to bad music, waiting for a representative to answer.
We’re different. We won’t keep you in a queue or on hold; our average answer time, by a real person, is currently 7 seconds. If you’re calling about an existing problem, we will have all your details on file, so you won’t have to repeat yourself if answered by a different person.